ADVERTISEMENT

STC carrier billing

ADVERTISEMENT

Why can’t I buy using STC carrier billing?

Please review some of the troubleshooting steps:

1. If you are not seeing STC carrier billing as a payment option, make sure you are using your carrier data and not under Wi-Fi when accessing the payment center. Phone cards are also a valid solution.

2. If you are still not seeing STC carrier billing as a payment option after completing step 1, download the latest version of Google Play.

3. If you are still not seeing STC carrier billing as a payment option after completing steps 1 and 2, log in to Google Play, open the link wallet.google.com, and change your account ID to your mobile number with your country as either Saudi Arabia or UAE. It’s better if you fill out your account information in English (please see the video tutorial for more details).

4. If you have completed all of the steps listed above and still do not see STC carrier billing as a payment option, then you can create a new Google Play account and bind your mobile number and billing information to it as instructed in step 3. Once completed, please contact STC to activate your carrier billing for Google Play.

In-game Mobile Payment Guide (Made Simple by STC)

we are happy to inform you that Saudi and Emirates Android users can now purchase in-game coins through mobile direct billing in Google Play!

Please follow the process listed below to add the mobile billing method in Google Play

1. Open Google Play and log into your Google account

2. Select my account from the slide menu on the left

3. Select “Add STC invoice” to transfer to the STC invoice page

4. Enter your mobile number, full name, and address

5. Complete and submit STC invoice

6. Make a coin purchase in the game

7. When you are directed to Google Play to verify the payment, choose the STC payment method and enter your Google password to complete your purchase

8. You will receive an SMS confirmation message from STC when you have completed the payment.

Note: Google only provides SMS payment methods for STC, MOBILY, and ZAIN in Saudi Arabia and Etisalat and DU in the Emirates.

Spread the love